Friendly Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email

How can we help?



What is the estimated delivery time on in-stock items?

Items in stock are typically processed for shipment on the same or following business day and subsequently scheduled for UPS/USPS pickup.

If five or more business days have elapsed since your order for an In-Stock item without any communication, kindly reach out to our Customer Service team at

Can I cancel my order?

We completely get it, we change our minds too!

While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to return for a refund. As a reminder, you are responsible for the return shipping label.

When will the Pre-Order items be shipped out?

Refer to the estimated fulfillment date provided on the product page before placing your pre-order, ensuring you are comfortable with the anticipated waiting time.

Additionally, the fulfillment date will be specified in your order confirmation email.

Shipping & Returns

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order.

Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship to Alaska, Hawaii, or countries other than the USA?

Currently we are not shipping to Alaska, Hawaii, or other countries outside the USA.

We hope to be able to ship internationally soon as we work on the details of shipping outside the country.

What if the package gets damaged during shipping?

Due to the weight of our packages, some panels may experience bending during transit if handled roughly by UPS/USPS

Not to worry, you can easily rectify this to avoid any delays in your gardening. Our panels are initially shaped through a bending process from flat steel coils, meaning they were bent before. Straightening them back will not compromise their corrosion resistance.

While it might be challenging to bend all panels simultaneously, you can individually straighten them as needed.

For your protection, please wear gloves while working on reshaping the panels.

What is your return policy?

Every Gro-Rite Garden purchase has a 100% satisfaction guarantee.

We have a 90-day return policy, which means you have 90 days after receiving your item to request a return & refund.

To learn more about our refund policy click here.

What if my product is defective?

While our procedures adhere to stringent quality standards, if you receive a defective product, please contact us at and detail the issue.

Ensuring your satisfaction with our products is our utmost priority, and we are committed to addressing any concerns to ensure your contentment.

General Raised bed questions

What is a 6 in 1 modular design?

The 6-in-1 modular raised bed design offers versatility with six different configurations, ensuring adaptability to suit the specific requirements of your space.

Are your beds bottomless?

Certainly, the beds have no bottom. This design facilitates drainage, preventing root rot, and encourages worms to enter the bed.

Opting for bottomless beds supports plant roots in accessing nutrients below the ground.

Why is 17" a good height for raised beds?

Typically, raised beds are less than a foot tall, insufficient for robust root growth—particularly in areas with poor soil quality.

Deeper soil promotes healthier plants with longer roots. Additionally, taller beds reduce the need for bending over, providing a back-saving advantage.

How many raised beds do I need?

Determining the number of raised beds depends on factors like available space, the type and quantity of plants you intend to grow, and your gardening objectives.

Assess the dimensions of your gardening area, consider the space requirements of your chosen crops, and factor in any preferences for organization or design.

Planning ahead ensures that you create an efficient and aesthetically pleasing garden layout while meeting your specific cultivation needs.

Can I grow other plants besides vegetables in raised beds?

Certainly, raised beds are versatile and suitable for growing a variety of plants beyond vegetables.

You can cultivate flowers, herbs, fruits, and even ornamental plants in raised beds, offering flexibility and creativity in your garden design.


Will the beds get too hot in the summer or hot climates?

No, they don't. Gro-Rite Beds outperform traditional wooden, concrete, and plastic beds, especially those crafted from dark-colored materials, in efficiently regulating a steady and cool soil temperature.

The enhanced reflectivity of the material prevents most of the heat from penetrating the soil.

As the soil promptly absorbs and disperses internal heat, the robust corrugated steel panels play a pivotal role in this process.

Will the beds rust?

Aluzinc material resists rusting and corrosion due to its composition of a steel substrate coated with a combination of aluminum, zinc, and magnesium.

This protective coating forms a barrier that shields the underlying steel from exposure to oxygen and moisture, preventing the oxidation process that leads to rust.

The combination of aluminum and zinc creates a corrosion-resistant alloy, enhancing the material's durability and longevity in various environmental conditions.

What are Gro-Rite Beds made of?

Gro-Rite Garden metal raised beds utilize a Zinc, Magnesium, and Aluminum-coated steel construction.

The rods, crafted from naturally rust and corrosion-resistant stainless steel, receive an additional layer of USDA-approved paint for enhanced longevity and protection.

How long do Gro-Rite raised beds last?

Gro-Rite Raised Beds are made out of Aluzinc steel which boasts a lifespan beyond 20 years primarily due to its unique composition.

Will the beds leech harmful chemicals into the soil?

Absolutely not, Gro-Rite Raised Beds are made from an Aluzinc material and won't leach chemicals into the soil due to its composition.

Aluzinc is a steel substrate coated with a combination of aluminum, zinc, and magnesium. The protective coating acts as a barrier, preventing the transfer of any harmful substances from the metal into the soil.

Additionally, Aluzinc's corrosion-resistant properties ensure the longevity of the material without compromising the soil's safety, making it an ideal choice for organic gardening and ensuring that the soil remains uncontaminated by chemical leaching.

Will the beds fade if it is in the sun?

Our galvanized metal raised beds are protected from fading in the sun thanks to the robust USDA-approved paint coating.

This high-quality paint not only enhances the aesthetic appeal but also provides durable UV resistance, ensuring that the beds retain their vibrant appearance even under prolonged sun exposure.

Will the beds chip or crack during harsh weather?

Our metal raised beds are designed to withstand harsh weather conditions without cracking or chipping.

The durable construction and quality materials ensure resilience, maintaining the beds' integrity and appearance even in challenging climates.

Are Gro-Rite beds strong enough to hold heavy soil?

Gro-Rite Raised beds, constructed from galvanized steel and reinforced with stainless steel bracing, offer exceptional strength to withstand heavy soil without bending or breaking.

The galvanized steel provides a sturdy and corrosion-resistant framework, while the stainless steel bracing adds additional reinforcement to prevent any structural compromise.


How to assemble a Gro-Rite Raised Bed?

The ease of assembling Gro-Rite Raised Beds is what we pride ourselves on.

Simply layout the desired configuration, overlap the cutouts on the panels over the notches, and slide the rod down through.

Assembling Gro-Rite Raised Beds can be done in less than 10 minutes and is intuitive enough that some may not need instructions.

What is "Pop N Slide" technology?

"Pop N Slide" technology is a phrase we coined to describe the unique process in which our raised beds are put together.

The "pop" refers to the sound of the panels overlapping and the "slide" refers to the stainless steel rod that moves down the corrugate connecting the two panels.

How do I fill a raised bed?

To fill a raised bed on a low budget, consider these cost-effective options:

  1. Topsoil: Purchase bulk topsoil from a local supplier to fill the majority of the bed.
  2. Compost: Use homemade compost or seek municipal composting programs for an affordable organic option. (This could added after the topsoil)
  3. Manure: If available, incorporate well-rotted manure from local farms, which adds nutrients to the soil.
  4. Mulch: Place a layer of mulch on top to retain moisture and suppress weeds. Shredded leaves or straw can be economical choices.
  5. Local Resources: Check for free or low-cost resources like wood chips, grass clippings, cardboard, or fallen leaves in your community.

By combining these elements, you can create a nutrient-rich soil mix for your raised bed at a reasonable cost.

Check out our blog post about the Hugelkultur method for a step-by-step guide on filling your raised bed cost efficiently.

What types of surfaces can the beds be placed on?

Gro-Rite Raised Beds can be positioned on various surfaces, such as grass, soil, concrete, pavers, or tiles.

For optimal results, it is recommended to place your Gro-Rite bed on top of grass or soil.

Can I place the beds on concrete or a balcony?

Yes, the only downside is that the soil may leave stains on the floor.

If you're placing your garden bed on concrete, consider lining the bottom with landscaping fabric to prevent soil seepage.


Is it safe for children and the elderly to use Gro-Rite Raised Beds?

Gro-Rite Garden Raised beds stand out as one of the safest options in the market, featuring a unique oval shape that eliminates sharp corners.

The design prioritizes safety with smooth surfaces, rolled-over top edges, and the inclusion of safety rubber strips for additional security.

What is the vinyl safety edging?

The safety edging cover serves as a soft trim for the upper edge of our raised beds. Crafted from durable material, it effectively conceals any exposed steel edges, ensuring the elimination of safety hazards.

Installation is a breeze – once your Gro-Rite Raised Bed is assembled, securely push the safety rubber edge onto the top edge for added safety.

Customer Support

How can I contact customer service?

Customer service is available 7 days a week from 9:00 AM to 5:00 PM (EST), except for holidays. You can send us an email at

How quickly can I expect a response from customer service?

To address our customers' needs comprehensively, we operate seven days a week. Any emails received outside of regular business hours will receive a response within 24 hours, and often even faster during our active workday hours.

How is your support if I have an issue with your raised bed?

At Gro-Rite Garden, we pride ourselves on the responsiveness and thoroughness of our customer service. We understand that gardening is a journey, and we don't just aim to sell you a product – we want to accompany you every step of the way.

If you encounter any issues with your Gro-Rite Garden Raised Bed Kit, rest assured that our dedicated customer service team is here to assist you promptly and effectively. We encourage you to reach out to us via email at with any concerns or questions you may have.

Your satisfaction and success in your gardening endeavors are our top priorities, and we are committed to providing the support you need.


Metal vs. wooden raised garden beds. Which is better?

Opting for raised beds crafted from Aluzinc material presents a superior choice compared to traditional wood-based alternatives.

Aluzinc, a combination of aluminum, zinc, and magnesium, offers unparalleled durability and resistance to corrosion, ensuring an extended lifespan for your raised beds.

Unlike wood, Aluzinc is impervious to rot, decay, and pests, eliminating the need for constant maintenance and replacement.

Additionally, Aluzinc's reflective properties assist in maintaining optimal soil temperatures, promoting healthier plant growth.

The metal's structural integrity provides stability and support, ensuring the raised beds maintain their form over time.

By choosing metal for your raised beds, you invest in a long-lasting, low-maintenance solution that enhances the overall efficiency and sustainability of your gardening experience.

Do I need to put rocks or gravel in the bottom of the beds?

Gro-Rite Raised Bed utilizes a bottomless design, eliminating the necessity for gravel in the base.

This approach ensures optimal drainage for your plants without the need for additional materials.

What can I use as filler for the bottom of the beds?

Some safe and effective filler options include: straw or hay, cardboard, leaves, pine needles, compost, rice hulls, coconut coir, pine bark mulch, aged manure, and small sticks or twigs.

What type of soil do I need in the beds to grow vegetables?

The best soil for growing vegetables in raised beds is a well-balanced, nutrient-rich mix that provides good drainage and aeration. Here's a general recipe for a high-quality vegetable garden soil mix:

  1. Topsoil: Choose a high-quality, loamy topsoil as the base for your mix. Topsoil forms the bulk of the growing medium.
  2. Compost: Add well-rotted compost to improve soil structure, fertility, and water retention. Compost also introduces essential microorganisms that benefit plant health.
  3. Peat Moss or Coconut Coir: Incorporate peat moss or coconut coir to enhance water retention, especially in arid or sandy soils. These materials improve soil texture and moisture-holding capacity.
  4. Perlite or Vermiculite: Include perlite or vermiculite to enhance aeration and drainage. These lightweight materials prevent the soil from becoming too compacted.
  5. Organic Matter: Mix in additional organic matter such as aged manure, well-rotted leaves, or straw to further enrich the soil with nutrients.

To create your vegetable garden soil mix, combine these components in appropriate proportions based on your specific needs and the existing soil conditions in your area. It's essential to perform a soil test to determine any deficiencies and adjust your mix accordingly. This balanced soil mix will provide the ideal environment for vegetable plants, promoting healthy growth, strong root development, and better yields.

Will my raised bed leak water?

Gro-Rite Garden beds are designed with meticulous attention to detail, ensuring a generally leak-free experience.

The durable construction of our beds minimizes the risk of leaks, providing a reliable containment for your soil.

However, any excess water that does escape serves a crucial purpose in maintaining proper drainage.

This intentional drainage mechanism prevents waterlogging, fostering an environment where plant roots thrive.

So, while our beds prioritize containment, the controlled release of excess water is a deliberate feature for the benefit of your garden's overall health.

Will voles or moles get into my raised bed?

Voles and moles can potentially enter through the open bottom of your raised bed.

To deter these pests, consider placing hardware cloth or wire mesh at the base before filling the bed with soil. This physical barrier prevents burrowing while maintaining the bed's excellent drainage.

Additionally, incorporating natural repellents such as castor oil-based products or plantings like daffodils and marigolds can discourage voles and moles from invading your raised bed.

Regularly inspecting the perimeter for signs of activity and promptly addressing any breaches in the barrier further enhances the effectiveness of these deterrent measures.

What can I do about deer getting into my raised beds?

To safeguard your raised beds from deer, employing a combination of strategies proves effective.

Surrounding the beds with a sturdy deer-resistant fence is a reliable physical barrier.

Alternatively, applying deer repellents containing ingredients like garlic, peppermint, or predator urine can deter these animals.

Planting deer-resistant species around the raised beds can also contribute to a less attractive environment for deer.

Regularly changing the types of repellents used helps prevent acclimatization.

Combining these methods forms a comprehensive approach to protect your garden and ensure the success of your raised bed crops.

I have existing raised beds, will your beds go with it?

Gro-Rite Raised beds feature a timeless and versatile design that seamlessly integrates with various styles of existing raised beds.

Our classic aesthetic ensures a cohesive and attractive appearance when placed alongside previously purchased beds.

The consistent quality and neutral yet appealing design of Gro-Rite beds make them an ideal choice for gardeners looking to expand or enhance their gardening space while maintaining visual harmony in their outdoor landscape.

Raised beds Vs. traditional gardening, which is better?

Raised bed gardening offers several advantages over traditional gardening methods.

The elevated structure of raised beds provides better control over soil quality, drainage, and aeration, leading to improved plant growth and yields.

These beds also warm up faster in the spring, extending the growing season. The confined space makes weed control more manageable, reducing competition for nutrients.

Additionally, the elevated design minimizes the need for bending and kneeling, making gardening more accessible and comfortable.

Overall, raised bed gardening offers a practical and efficient approach, maximizing the benefits for both novice and experienced gardeners alike.

Get in touch

Have questions about your order, or a general inquiry?